About Us
Hotel Management


Hotel management requires an array of expertise. Our properties benefit from the internal corporate action plans tailored to the needs of each property that help reach the high benchmarks for service and profitability which encourage guests to return time after time. These plans include:

  • marketing and sales strategies
  • rate and revenue management
  • cost control policies
  • human resource management
  • team building experiences
  • trouble-shooting methodology
  • accounting services and financial reporting
 
   


Our Management Team Has the Experience

Our management team is comprised of dedicated hotel professionals experienced in every aspect of the hospitality industry. Our award winning hotels have been recognized for their excellence by the national organizations as well as state associations and local tourism boards.

Fred Bullard
2004 Knoxville Tourism Alliance General Manager of the Year
Courtyard by Marriott Award Winner
for outstanding customer service scores

Stephen Lowe
2008 Knoxville Tourism Alliance General Manager of the Year
2008 Tennessee Hotel Lodging Association General Manager of the Year
(100 rooms and under)
2008 Intercontinental Hotel Group Most Improved Overall Satisfaction Score

Hazel Stacy
2005 Outstanding Lodging Employee of the Year

Don Rogers
2007 Outstanding General Manager of the Year

Roger Graham
2008 Fairfield Inn Brand Award Winner
for customer service improvement and revpar improvement

Fairfield Inn & Suites by Marriott Sevierville Kodak
Marriott Platinum Award Winner 2009

Kim Hinkle
Outstanding Lodging Employee of the Year 2009 Sevier County Lodging Assn Outstanding Lodging Employee of the Year 2009 Tennessee Hospitality Assn

Tina Compton
Outstanding Lodging Manager of the Year 2009 Sevier County Lodging Assn

Henry Piarrot
Outstanding General Manager of the Year 2009 Sevier County Lodging Assn

 



 

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